We are service management experts.
We help remove the veil of mystery that often surrounds internal processes through the implementation of automated processes that are more efficient, that deliver a better user experience, that offer self service, and that are both trackable and measurable.
We call this service management and we put an end to the scenario of “I don’t know what is going on but I know it needs to be better”.
At Integritas, we recognize that services are driven by two key elements – people and systems, and we work with you to maximize your investment in both. Through the use of our ServiceWISE® methodology we extend the concepts, principles and tools of IT service management beyond the walls of IT; we help human resources, procurement, health and safety, and IT departments deliver better user experiences.
Since 2007, we have completed more than 50 service management projects with our team of process experts who are passionate and enthusiastic about improving service management.
With clients ranging from large to small, and public to private there isn’t much that we haven’t seen when it comes to designing and automating good business processes.