Brad Diamond Manager, Technology Services
Leading Integritas’ technical delivery team, Brad brings nearly fifteen years of IT Service Management experience to the firm. His experience implementing ITIL Best Practice with many of Canada’s largest financial institutions is an asset to understanding the technical solutions required by our clients.
Brad has spent the majority of the past 6 years working with the ServiceNow platform, and has achieved both the Certified System Administrator, and the Certified Implementation Specialist from ServiceNow in addition to being a Certified ITIL V3 Expert. He has worked with many other ITSM platforms as well, and understands the uniqueness to each and how to best align processes to maximize the benefits of the tools. His realistic approach to implementations and his open communications style has ensured that clients get the end results they desire. Brad is also CobIT Certified and a member of Mensa Canada.