Derek Gillard Partner, Service Management Practice
As Service Management Practice Principal, Derek brings over twenty years of practical business and IT experience. Derek has worked with many large, enterprise clients on ITSM solutions throughout multiple industry verticals. He is a certified ITIL V3 Expert and has extensive, hands-on experience designing and implementing a variety of solutions across many ITSM disciplines.
Derek’s expertise spans multiple industries including Financial Services, Provincial and Municipal Government, Airline, Telecommunications, Health Care, and more.